Refund policy
Cancellation Policy
Consumers have a fourteen-day right of cancellation.
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.
To exercise your right of withdrawal, you must inform us (Layerd GbR, Cramerstr. 35, 44793 Bochum, Germany, info@layerd.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email).
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you cancel this contract, we must refund all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day we receive notice of your cancellation of this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.
Sample Cancellation Form
(If you wish to cancel the contract, please fill out this form and return it.)
– Layerd GbR, Cramerstr. 35, 44793 Bochum, Germany, info@layerd.de
– I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for written notifications)
– Date